Associate Director, Global IT Business Partner / US IT Site Lead - Lexington, MA

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Active since 15-05-2018 Job category IT - Services & support
Location Lexington, MA Level Professional
Educational level Bachelor / Graduate Employment type -
Hours 40 Salary Competitive
Place in the Organization:

uniQure is dedicated to bringing innovative therapies or unmet medical needs to patients. In doing so each function in uniQure is directly or indirectly responsible for the lives of patients. This responsibility should be part of our day-to-day working lives by (i) living up to high quality standards and (ii) by recognizing the sense of urgency in areas of high medical need.

The Associate Director, Global IT Business Partner / US IT Site Lead is responsible for building relationships with local business as well as working to design business processes, IT solutions and overall business architecture. The IT Business Partner is the primary IT point of contact to business line executives and managers. S/he operates as the key business contact representing IT in promoting services and capabilities. The IT Business Partner provides overall direction, guidance and definition of business architecture to effectively support business strategy. He or she will drive to understand business challenges, priorities and competitive issues. As a regional champion for the global IT organization all solutions benefit the company as a whole.

The Associate Director, Global IT Business Partner / US IT Site Lead acts as people manager for local IT staff and effectively manages consultants. S/he is responsible for any local IT infrastructure and equipment and ensures this operates properly and securely. The US Site Lead builds and maintains relationships with suppliers that provide cost efficient solutions and will add value to the IT infrastructure.

Key result areas (major duties, accountabilities and responsibilities):

Business Architecture & Relationship Management

  • Build credibility and trust between internal stakeholders and IT
  • Facilitate effective cooperation between subject matter experts from the business, IT staff and vendors as appropriate
  • Assist with IT prioritization activities within and across the business
  • Consult with management to identify strategic technology needs, offer guidance based on industry trends, and support business objectives
  • Regularly interact with management to understand requirements for technology and to support and recommend associated business process improvements
  • Translate business vision to enable shared understanding and rapid execution by business and IT personnel
  • Scan competitive landscape to identify and present opportunities or recommendations for new processes, products or vendors
  • Facilitate and participate in the design of strategic IT solutions
  • Conduct requirements analysis, organizational readiness assessments, and impact analysis on business requests to identify opportunities to link programs, processes, and systems throughout the organization to achieve optimal efficiency

Service Quality Management

  • Manage stakeholder expectations and take accountability for service delivery along with Project Management
  • Ensure transparency to internal stakeholders of new or changing requirements and their impact on IT initiatives
  • Manage external vendor relationships and SLA’s
  • Develop success criteria with management and measure progress of IT initiatives against those factors
  • Monitor progress of IT projects associated to business to ensure successful implementation and continued development of credibility of IT area

Strategic Planning and Alignment

  • Assist the business in forecasting, documenting and planning for future IT needs and provide input on regional needs for te global IT budget
  • Translate business strategy into IT project planning
  • Support decision makers by providing timely, accurate, relevant, and thorough analysis
  • Collaborate with management and other IT colleagues to develop strategies to align business groups where appropriate
IT Compliance
  • Oversee system implementation and ensure continuous improvements based on the system development life-cycle and program change controls for new and existing systems.
  • Develop and support local and global policies and procedure documents based on pharmaceutical industry standards
  • Provide financial and pharmaceutical related inspection readiness support for third party audits and regulatory inspections
  • SOX monitoring and review - Evaluate the design and effectiveness of automated application controls, evaluate segregation of duties, operate ERP system monitoring software, and review associated business processes. Review management’s ITGC testing and execute additional testing, as needed.
  • Service Provider & Privacy – Perform a review of data privacy and contractual compliance of uniQure Service Providers, including detailed on-site audits and surveys. Work directly with legal attorneys and business owners in organizations throughout uniQure as part of the audit program.
  • Perform various internal reviews and other IT quality/compliance related support where needed to evaluate privacy, infrastructure, security and retention reviews.
  • Identify issues and perform root cause analysis and develop formal recommendations on improvements for management.

Qualifications & Skills:

  • 5 - 10 years of progressive experience in a technology role (Business Analysis, Consultancy, etc.) requiring significant interaction with business or business representatives
  • Pharmaceutical or Biotech Industry experience is absolutely required
  • Broad knowledge and strong understanding of IT and technology solutions
  • Demonstrated broad technical awareness coupled with strong business process design skills
  • Experience working on and leading projects requiring the implementation of custom and vendor-supported technology (i.g. CRM, QMS, LMS, ELN)
  • Experience with mitigating the risks of working in cloud-based solutions (e.g. O365, Azure)
  • Superior communication skills both written and verbal
  • Experience as people manager
  • Experience in a multi-cultural international organization is preferred
  • Ability to travel internationally up to 15% of the time

Core competencies:

  • Ability to influence and negotiate
  • Ability to facilitate meetings and workshops in person and remotely
  • Ability to understand and analyse complex business challenges and impact to provide informed and appropriate consultation
  • Ability to think conceptually using creative, comparative and inductive reasoning to apply to existing concepts or to define new concepts
  • Ability to methodically analyse information, assess implications of solutions, and balance risk in building recommendations
  • Flexibility to manage multiple business demands and projects simultaneously
  • Ability to take initiative, think creatively and critically and teach and mentor others
  • Hands-on team player
  • Detail-oriented with the ability to decisively solve problems, recognize sensitive business situations, and respond or escalate as appropriate
More information
This listing is a full-time job

Job category IT - Services & support
Industry / Industries Biotechnology
Region United States
Keywords IT

Contact information

Name Jennifer Wagner